Distance Sales Agreement

1. PARTIES

This Agreement has been established between the parties below within the framework of the terms and conditions specified herein.

BUYER:
NAME-SURNAME:
ADDRESS:

SELLER:
TITLE: ALPHA BİTKİSEL GIDA SANAYİ TİCARET LİMİTED ŞİRKETİ
ADDRESS: Karabaş Mah. Kuruçeşme Sk. No: 15/A İzmit / KOCAELİ

By accepting this agreement, the BUYER acknowledges in advance that upon confirming the order subject to this agreement, they shall be under the obligation to pay the specified order amount and, if applicable, additional fees such as shipping costs and taxes, and that they have been informed accordingly.

2. DEFINITIONS

In the implementation and interpretation of this agreement, the terms written below shall express the meanings indicated opposite them.

MINISTER: The Minister of Trade,
MINISTRY: The Ministry of Trade,
LAW: Law No. 6502 on the Protection of the Consumer,
REGULATION: The Regulation on Distance Contracts,
SERVICE: Any consumer transaction other than the supply of goods, which is performed or committed to be performed in return for a fee or benefit,
SELLER: The natural or legal person who offers goods to the consumer within the scope of their commercial or professional activities, or who acts on behalf or for the account of the one offering the goods,
BUYER: The natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes,
SITE: The website belonging to the SELLER at https://alphaeverstrong.com,
ORDERER: The natural or legal person requesting a good or service through the SELLER's website,
PARTIES: The SELLER and the BUYER,
AGREEMENT: This agreement established between the SELLER and the BUYER,
GOOD: Refers to the movable property subject to purchase and intangible goods such as software, sound, images, and the like prepared for use in an electronic environment.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of the product, the qualifications and sales price of which are specified, which the BUYER has ordered electronically via the SELLER's https://alphaeverstrong.com website.

The prices listed and announced on the site are sales prices. The announced prices and promises are valid until they are updated or changed. Prices announced for a specific period are valid until the end of the specified period.

4. SELLER INFORMATION

Title: ALPHA BİTKİSEL GIDA SANAYİ TİCARET LİMİTED ŞİRKETİ
Address: Karabaş Mah. Kuruçeşme Sk. No: 15/A İzmit / KOCAELİ
Phone: 0538 983 32 67
E-mail: alphaeverstrong@gmail.com
Tax Office: Alemdar Vergi Dairesi
Tax ID No: 0570559969
MERSİS No: 0057055996900001
Website: https://alphaeverstrong.com

5. BUYER INFORMATION

Recipient:
Delivery address:
Phone:
E-mail/username:

6. ORDERER INFORMATION

Name/Surname/Title:
Address:
Phone:
E-mail/username:

7. PRODUCT/PRODUCTS SUBJECT TO THE AGREEMENT INFORMATION

7.1. Basic Features

The basic features of the good subject to the agreement; its type, quantity, brand/model, weight, and quantity are published on the relevant product page of the SELLER's website. If a campaign has been organized by the SELLER, the basic features of the relevant product can be examined during the campaign period.

The SELLER provides information regarding the content, origin, storage conditions, and expiration date of the products subject to the Agreement, which are food products, on the product packaging and the product page. The products are not food supplements or medicine; they cannot be used for the prevention or treatment of any disease. If pregnancy, breastfeeding, or an ongoing medical condition is present, it is recommended that the BUYER consult a healthcare professional before consumption.

7.2. Prices

7.3. Taxes and Payments

The sales price of the good subject to the agreement, including all taxes, its quantity, and the shipping cost, are shown in the order summary and the order confirmation e-mail.

Payment is made using the method chosen by the BUYER from the credit/debit card, cash on delivery, or wire transfer/EFT methods offered on the site. Payment transactions are carried out through the secure infrastructure of the payment institutions with which the SELLER has an agreement; card information is not stored by the SELLER.

8. INVOICE INFORMATION

Name/Surname/Title:
Address:
Phone:
E-mail/username:
Invoice delivery: The invoice is delivered with the order to the invoice address during order delivery or is transmitted electronically to the BUYER's e-mail address.

9. GENERAL PROVISIONS

9.1. Information and Acceptance

The BUYER acknowledges, declares, and undertakes that they have read and are informed about the basic qualities, sales price, payment method, and delivery information regarding the product subject to the agreement on the SELLER's website and have provided the necessary confirmation in an electronic environment.

9.2. Delivery Time

Each product subject to the agreement is delivered within the period specified in the preliminary information section on the website, depending on the distance of the BUYER's place of residence, provided that it does not exceed the 30-day legal period. The SELLER aims to ship orders placed by 12:00 PM on business days for which payment has been approved on the same day. Orders placed after this time and orders placed on weekends and public holidays are shipped on the first following business day. The delivery time of the shipping company is outside of this period.

9.3. Delivery and Inspection

If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered refuses the delivery. The BUYER is obliged to check whether the packaging is torn, dented, wet, or opened at the moment they receive the product; they must not take delivery of a damaged product from the shipping company and must have a report drawn up. The delivered product is considered undamaged and intact.

9.4. Stock and Impossibility of Performance

If it is understood that the product subject to the agreement cannot be supplied, the SELLER informs the BUYER within 3 days from the date they learn of the situation and refunds all payments collected, including delivery costs if any, within 14 days at the latest from the date of notification.

9.5. Storage Conditions

The BUYER is obliged to comply with the storage conditions specified on the packaging of the food products (cool, dry environment out of direct sunlight; keep sealed after opening). The SELLER is not responsible for spoilage resulting from improper storage conditions.

10. RIGHT OF WITHDRAWAL

In the event that the distance contract relates to the sale of goods, the BUYER may exercise their right to withdraw from the contract by rejecting the good without providing any justification, provided that they notify the SELLER within 14 days from the date of delivery of the product to themselves or to the person or organization at the address indicated by them.

The notice of withdrawal can be made via e-mail to alphaeverstrong@gmail.com or via the contact form on the site. The SELLER shall refund the total amount and any documents that put the BUYER under debt within 14 days from the receipt of the withdrawal notice.

In case of exercising the right of withdrawal, the BUYER is obliged to send the product along with its box, packaging, and any standard accessories, unopened and unused, together with its invoice, via the shipping company that the SELLER will designate. If the shipment is made with a company other than the SELLER's contracted shipping company, the return shipping cost and any damage that may occur to the product belong to the BUYER.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

In accordance with Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for the following products:

Products whose protective elements such as packaging, tape, seal, or package have been opened after delivery; products whose return is not suitable for health and hygiene reasons (including opened food products),
Products that can deteriorate quickly or whose expiration date may pass,
Products that are mixed with other products after delivery and cannot be separated by their nature,
Products prepared in line with the BUYER's requests or explicitly personal needs,
Goods or services whose price depends on fluctuations in financial markets and are not under the control of the SELLER,
Other goods and services specified in the applicable legislation.

12. STATE OF DEFAULT AND LEGAL CONSEQUENCES

If the BUYER falls into default in the case of making payment transactions by credit card, they acknowledge, declare, and undertake that they will pay interest within the framework of the credit card agreement between them and the cardholder bank and will be responsible to the bank.

13. PROTECTION OF PERSONAL DATA

The personal data shared by the BUYER during the order process is processed within the scope of the Personal Data Protection Law No. 6698 and related legislation for the purposes of fulfilling the order, billing, delivery, and fulfilling legal obligations. For detailed information, the Privacy Policy on the site can be referred to.

14. RESOLUTION OF DISPUTES AND AUTHORIZED AUTHORITIES

In consumer disputes arising from this agreement, the Consumer Arbitration Committees in the place of the BUYER's or SELLER's residence are authorized within the monetary limits announced by the Ministry of Trade each year, and the Consumer Courts are authorized for disputes above this limit.

15. ENFORCEMENT

When the BUYER makes the payment for the order placed through the Site, they are deemed to have accepted all the terms of this agreement. The agreement enters into force on the date it is approved by the BUYER in an electronic environment and terminates upon the fulfillment of the obligations of the parties.